Small But Mighty Agency
If you want to grow an agency to seven figures and beyond without working more hours in your business, tune in.
I know your time is valuable, so I keep it practical and help you work smarter, not harder, in every episode.
I'm your host, Audrey Joy Kwan. I know what it takes to build an agency—including supporting an agency owner in selling and exiting, and consulting for 200-person agencies—because I've done it.
My team and I have coached and consulted with over 150 agency owners and have been behind the scenes of multiple seven-figure agencies.
All this to say, join us on the Small But Mighty Agency podcast to grow an agency with real-world experience and practical tips that help you to work less and earn more while leading with integrity.
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Small But Mighty Agency
How to transfer niche knowledge to your team so you can scale
Have you struggled with letting go of client work and trusting your team to deliver?
You might feel – even with processes – that your team can’t deliver at the level you want.
It’s not unusual for agency owners to struggle with sharing their specialized knowledge with their team.
The struggle is made more difficult when you don’t know or don’t solve the root of the issue. This misunderstanding leads to reliance on ineffective, "quick-fix" solutions.
I often hear agency owners express the challenge as “my team let me down" or "I find it hard to delegate client responsibilities,” but the root is the struggle to transfer your niche knowledge.
It’s a bottleneck that stunts business growth, operational efficiency, and your ability to step into a role where you work on your business more than you work in your business.
In this episode, I explore the nuanced challenge of niche knowledge transfer and provide three key strategies for knowledge transfer in an agency.
Show Links
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Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep94
Podcast Edits by Lindsay Curtis