Small But Mighty Agency
If you want to grow an agency to seven figures and beyond without working more hours in your business, tune in.
I know your time is valuable, so I keep it practical and help you work smarter, not harder, in every episode.
I'm your host, Audrey Joy Kwan. I know what it takes to build an agency—including supporting an agency owner in selling and exiting, and consulting for 200-person agencies—because I've done it.
My team and I have coached and consulted with over 150 agency owners and have been behind the scenes of multiple seven-figure agencies.
All this to say, join us on the Small But Mighty Agency podcast to grow an agency with real-world experience and practical tips that help you to work less and earn more while leading with integrity.
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Small But Mighty Agency
Building a Work-Life Balanced Agency Without Sacrificing Productivity or Client Satisfaction
If you're wondering how to boost team morale and client satisfaction while giving your team the gift of time, this episode is for you.
Revenue goals are important for agency owners, but so is achieving a sustainable work-life balance.
And one concept that's been making waves in the agency space is the four-day workweek.
While we've touched on this topic before, today, we’re getting into details with actionable insight you can put into practice even if you’re not fully ready for the four-day workweek.
You’ll meet Teylor, who leads a thriving five-person agency that has fully embraced the four-day workweek for three years.
So, even if having a shorter work week isn’t on your radar, this episode is jam-packed with ideas to help your business save time and have happier clients.
Tune in to hear:
- The practical steps her agency took to transition from a traditional five-day work model to a four-day work week.
- How they scrapped busywork, leveraged automation, and improved productivity without sacrificing client relationships.
- The impact of the four-day work week on employee morale and client satisfaction and how it has strengthened relationships.
- How Teylor and her team handle urgent client requests and busy seasons without compromising their four-day structure.
- Why transparency with clients is key when implementing shorter work weeks—and what to communicate that leads to better client relationships
Listen in as Teylor offers insights to building a work-life balanced agency without sacrificing productivity or client satisfaction.
Show Links
Book Recommendation: Shorter: Work Better, Smarter, and Less
Tools Mentioned: Harvest, Basecamp
LinkedIn: Teylor Schiefelbein
Email: Teylor@ArmadaDigitalCo
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Get the full show notes and more information here: https://audreyjoykwan.com/podcast/ep113
Podcast Edits by Lindsay Curtis